Getting Started

• Set-Up Process
  • Your Free Trial
  • Setting up your school account
• School Settings
  • What reports can I extract from Squad in Touch?
• Student Data
  • Year Groups, Forms and Houses
  • Student details
  • MIS Integration
  • Keeping your student details up to date
  • Students annual move-up
  • Adding a duplicate student
  • Bulk deleting students
• User Accounts & Access Management
  • Account types
  • Staff user access matrix
  • Auto-accepting settings
  • Managing user requests
  • Granting additional permissions
  • Revoking access
  • Trying to link a parent to a student they're already linked to
  • I have forgotten my password
  • Sending an additional role request
  Show all articles ( 1 ) Collapse Articles
• How to Sign Up
  • Registration
  • User roles
  • What do I need to sign up
  • Age limitations
• Preparing for September
  • Preparing for September

Squad In Touch Core Features

• User Roles & Permissions
  • User roles
  • Coaches and teachers permissions and access
  • Assigning reg forms and houses to the members of staff
  • Parental access
  • Student access
  • Sending an additional role request
• Registration
  • Registration
  • I have forgotten my password
  • Sending an additional role request
• User Profile
  • User profile
  • I have forgotten my password
• Managing User Permissions & Access
  • Who can manage user permissions
  • Accepting user requests
  • Merging parents
  • Merging staff members
  • Revoking access
  • Sending an additional role request
  • Granting additional permissions
• Notifications & Messages
  • Notifications and messages
  • Email notifications
  • Push notifications
  • Text notifications
  • Notification types
• Media Files Management
  • Main gallery
  • Event pictures
• Integration
  • MIS integration
  • Calendar integration
  • Twitter integration
• Public Website & Big Screen
  • Your school public website
  • Big screen

Squad In Touch Sport

• Team Management
  • Creating a team from scratch
  • Creating teams for house events from scratch
  • Editing teams from the fixture form
  • Removing a team
  • Selecting team for a fixture
  • Teams
  • Updating teams for a new season
  • Editing teams via the Teams tab
• Events & Fixtures Management
  • Management of Events / Fixtures by role
  • Creating an Event
  • Cancelling an Event
  • Closing a Team Event
  • Who can view events/fixtures
  • Public website & Big screen
  • Choosing your Event / Activity
  • What type of Fixture do you choose?
  • Adding a fixture/event against an unknown opponent
  • Managing further details within your event
  • Replicating an event
  • Players selection
  • Changing event information
  • Amending your team sheet
  • Consent Requests
  • Availability Reports
  • Create a new team
  • Creating an Event: Internal
  • Creating an Event: House
  • Creating an Event: Inter-School
  • Closing an Individual Event
  • Custom Event Notification
  • Adding a fixture/event with an unknown team
  • Adding a fixture/event with an unknown venue
  • Managing Event Attendance
  • Managing Student Jobs Within Your Event
  • Adding a Match Report to your Event
  • Adding Photos to your Gallery
  • Marking Attendance in Clubs and Events
  • Setting up regular training sessions with one of your pre-created sports teams
  • Managing and editing your consent request questions
  Show all articles ( 23 ) Collapse Articles
• Event Details Management
  • Event details
  • Student jobs/tasks
  • Team sheets
  • Players list export
• Event Invites Management
  • Invitation settings
  • Inviting other schools
  • Managing incoming invitations
  • Outdated invitations
  • Tournament invites
• Event Updates & Cancellations
  • Amending date, time and venue
  • Changing an opponent
  • Cancelling an event
  • Updates and cancellations notifications
• Parental Consent
  • Consent request template
  • Sending consent requests
  • Tracking parental responses
• Media & Socialisation
  • Managing photos and comments
• Availability Reports
  • Tracking availability reports
  • Who can send them?
  • How do users send them?
• Messages & Notifications
  • Auto-notifications
  • Changes notifications
  • Cancellation notifications
  • Custom Event notifications
• Results & Performance
  • Adding results for different types of events
  • Updating results
  • Adding performance
  • Adding discipline marks
  • Adding match reports
  • Displaying results on the public website and big screen
• Statistics & Reports
  • Articles coming soon

Clubs & Extracurricular Activities

• Platform Overview
  • Who can view clubs / activities
  • Adding Photos to your Gallery
  • Availability Reports
  • Archiving and Deleting Clubs
• Adding Clubs
  • Creating a club / activity
  • Adding students to the club / activity without sending booking forms
  • Activating a club
  • Sending booking forms
  • Booking Form Responses
  • Adding students to a club based on booking form responses
  • Setting up regular training sessions with one of your pre-created sports teams
• Booking
  • Booking form templates
  • Who can respond to booking forms
  • Priority options
  • Activating a club
  • Managing and editing your club booking form questions
• Attendance & Register
  • Editing registers of an active club
  • Marking Attendance in Clubs and Events

Whole School Communication

• Platform Overview
  • Articles coming soon
• Student Details
  • Adding students details
  • What data needs to be / can be added
  • Updating student data via MIS
  • Updating student data without MIS
• User Accounts
  • Roles available
  • The Squad in Touch app
  • Who needs a Squad in Touch account?
  • Who do users receive messages from
  • Which user can send an absence report?
• Messages
  • How are they sent?
  • Who to send your message too
  • Composing your message
  • Adding attachments
  • Scheduling messages
  • Editing draft messages
  • Create message like this
  • Parental Priorities
  • Sending messages to tagged users
  • Saving messages as draft
  Show all articles ( 2 ) Collapse Articles
• Delivery Reports
  • How do you monitor delivery of messages?
  • Break down of the delivery status table
• Absence Requests
  • What are absence requests for?
  • How do I enable absence reports?
  • Who can send absence reports
  • Where can I view any absence reports that have been sent to the school?
  • Who can view absence reports?
  • How do parents send an absence report?
• User Tags
  • Creating a user tag
  • Assigning User tags
  • Sending messages to tagged users
  • Filtering by user tags

Squad In Touch Leagues & Competitions

• Setting up Leagues and Competitions
  • About Leagues and Competitions
  • Creating a Team League
  • Creating a House League
  • House League Event Creation Criteria
• Leagues and Competition Management
  • Adding Scores to House League Events
  • House League Event Creation Criteria
  • League Public Website and the League Table

Squad In Touch Challenges

• Setting up a Challenge
  • Creating a Challenge
  • Challenge Event Creation Criteria
• Challenges Management
  • Challenge Event Creation Criteria
  • Challenges Public Website and the League Table
• Students view
  • Joining a challenge
  • Adding scores to your challenge

User Guides for Tournament Organisers

• Platform Overview
  • Send Tournament Notification
  • Editing Tournament Details
  • Competing Schools Tournament Lists
  • What reports can I extract from Squad in Touch?
  • I have forgotten my password
• Union Settings
  • Twitter integration
  • Add Tournament to Union Public Site
  • Viewing remaining spaces in a tournament you're organising
• Adding Tournaments
  • How to create a tournament
  • Tournament picture
  • Teams settings
  • Date / Time settings
  • Venues
  • Tournament types and sub-types
  • Scoring settings
  • Organisers details
  • Custom notifications
  • Payment settings
  • Booking settings
  • Live stream settings
  • Results import settings
  • Auto-enrollment
  • Sending invites
  • Public website settings
  • Where can users find my tournament?
  • Tournament type differences
  • Send Tournament Notification
  • Auto Enrollment Management
  • Add Tournament to Union Public Site
  • Add Participating Schools
  Show all articles ( 14 ) Collapse Articles
• Team Tournaments Details & Settings
  • Selecting the correct sub sport type
  • Adding score system
  • Schools adding their teams
  • Auto Enrollment Management
  • Editing Tournament Details
• Individual Tournament Details & Settings
  • Selecting the correct sub sport type
  • Adding score type
  • Schools adding their teams
  • Auto Enrollment Management
  • Editing Tournament Details
• Invitations & Booking
  • Booking via the public website
  • Sending invitations to schools
  • Invite status
  • Waiting lists
  • Enrollment logs
  • Adding enrollment comments
• Running a Team Tournament
  • Auto-Enrollment
  • Participants and Teams
  • Enrollment log
  • Send notifications
  • What notifications are sent to schools?
  • Stages
  • Pitches
  • Creating Groups and adding teams to groups
  • Creating events
  • Scoring events
  • Auto Enrollment Management
  Show all articles ( 3 ) Collapse Articles
• Running an Individual Tournament
  • Auto Enrollment Management
• Union Public Website
  • Adding tournaments to Union Public Website
  • What can be seen on your Union Public Website
  • Schools booking via the Union Public Website
  • Additional Regions
  • There aren't any photos at the top of my website
  • Highlighted Events
  • Your schools
  • Stages
• Tournament Public Website
  • Articles coming soon
• Tournament TV
  • What is shown on the tournament TV
  • Do I need access to screen?
  • How do I show the tournament TV
• Video Streaming
  • Enabling video streaming
  • Where can schools find the stream?
• Integration with Third-Party Applications
  • Live Twitter Feed
  • Live video stream
  • Integration with Quantum
  • Integration with Mascha =
• High-Level Tournaments
  • What is a High-Level Tournament?
  • Adding your team for a high-level individual tournament

Help by User Role

• I am a School Official
  • Managing and editing your consent request questions
  • Managing and editing your club booking form questions
  • Sending an additional role request
• I am a Teacher
  • What reports can I extract from Squad in Touch?
  • Sending an additional role request
• I am an Activity Leader / Coach
  • Sending an additional role request
• I am a Parent
  • Responding to consent requests
  • Booking onto clubs
  • Managing Availability Reports
  • Sending an additional role request
• I am a Student
  • Managing Availability Reports
  • Booking onto clubs
  • My school created my account and I need to activate it

FAQ

• FAQ's about Signing UP
  • I am trying to create an account but it is saying that my email address / phone number is already in use?
  • Why has my email verification code not come through?
  • Why has my mobile phone verification code not come through?
  • I input the wrong email address / phone number when signing up
  • Why do I need to input my mobile number?
  • What role do I need to sign up with?
  • I signed up however I can't see a calendar, just my personal details
  • I logged out prior to requesting access, how do I do this?
  • What do I click when I get a warning message about notifications?
  • I clicked no when signing up to receiving notifications, however now I would like to receive them via the app
  • Why can I not see my calendar?
  • How do I manage end of the academic year student move ups?
  Show all articles ( 4 ) Collapse Articles
• FAQ's for Staff Members
  • Staff Members Calendar
    • Admins and Managers calendar view
    • Coaches calendar view
    • Our school has just signed up, why are there events on my calendar already?
    • Teachers calendar view
    • We use Squad in Touch for both our school and Union events, can I manage both from one place?
    • What are the different event types?
    • What roles are available for staff?
    • Why can I not see my calendar?
  • Sports Platform
    • We use Squad in Touch for both our school and Union events, can I manage both from one place?
    • What are the different event types?
    • Does the opposition school need to have an account?
    • The opposition school isn't in Squad in Touch
    • Where can I find all of the events I have accepted / declined?
    • I can only see a few sports in the list when creating a fixture
    • The sports only go down as far as the letter 'C'
    • What if my sport type isn't in the list?
    • Can I add a specific venue to my fixture?
    • Do other users see the names of the members of staff I add?
    • How do members of staff get notified about fixtures?
    • How / when do users get notified about fixtures?
    • Can I change the names of the members of staff in the event?
    • Can parents view the register?
    • What reports can I extract from Squad in Touch?
    Show all articles ( 7 ) Collapse Articles
  • Clubs & Extracurricular Activities
    • Do other users see the names of the members of staff I add?
    • Can parents view the register?
    • Why can I not add a venue to the club I am creating?
    • How do members of staff get notified about clubs?
    • Can I change the names of the members of staff in the club?
    • What if my club type isn't in the list?
    • How / when do users get notified about clubs?
    • What reports can I extract from Squad in Touch?
  • Sending & Receiving Notifications
    • Articles coming soon

School Setup

• Adding Data
  • Articles coming soon
• Choosing Your Platform(s)
  • Articles coming soon
• Choosing the right user roles
  • Articles coming soon

Managing Tournaments as a Competing School

• Platform Overview
  • Booking onto a Team Tournament
  • Booking onto an Individual Tournament
  • Booking onto a Tournament
  • Managing your students details
• Managing Individual Tournaments
  • Add/Remove participants to/from events (individual tournament)
  • Booking onto an Individual Tournament
  • Participant distribution for High Level Tournaments
  • Virtual Individual Tournament: Adding Scores
• Managing Team Tournaments
  • Booking onto a Team Tournament
  • Creating your team for a Team Tournament