How Can We Help?

Print

User roles

The user’s permissions on the platform are based on the role(s) they have been assigned with. Every user can have as many roles as needed. For instance, a user can have a school staff role (like Admin, Manager or Teacher/Coach) and at the same time have a Parent role within the same or another school. If their school is also taking part in the tournaments supported by Squad in Touch they can also have a Tournament Follower role to get live updates on the day of the tournament.

Switching between the roles is performed via the drop down menu available on every page of the web interface – it can be found in the top panel where your school name and role is and from the main menu when using the mobile app.

The description of the roles used across the platform and their permissions is provided in the table below:

Role Recommended for Access
School admin Senior Staff users This role allows for the full management of your Squad In touch account, you can perform tasks that enable you to: Edit background settings (domain name, the way student names are shown to external parties etc.),Manage users and their permissions, Manage notification settings, Edit student details, Add and edit events, clubs and activities, Send notifications, Manage student participation, etc.

School manager
Staff users This role has the same permissions as the School Admin except for managing the school background settings.
Teacher Internal staff users
Users with this role can add and edit events, clubs, and activities, send notifications, manage student participation, etc. They do not have access to managing the school account.
The access level depends on the school settings, based on these a Teacher can: only access events/fixtures they have been linked to; access all school events.
Coach We recommend for external staff
Users with this role can edit and view events that they have been provided with permission for, send notifications, manage student participation etc. Their permissions can be limited by a set of sports/activities assigned to them.
The access level depends on the school settings, based on these a Coach can only access events/fixtures they have been linked to as a Coach or Staff member irrespective of sports/activities they have been assigned with; access all school events but the list of their events will be limited by the set of sports/activities they have been assigned with.
Parent Anyone who needs to see student details
View events and activities that their children have been added to, respond to consent requests. Providing permission has been given they can also; send availability reports, add comments and photos.
Student Students
View events and activities that they have been added to; send availability reports, add comments and photos.
Union admin Tournament organisers
This role allows for the full management of your association tournaments, including: Managing your association member schools ,Adding tournaments and competitions, Managing online bookings, Inviting schools, etc.
Tournament Follower
Anyone who would like to follow a tournament
taking place as part of your union
Tournament followers can view tournament information, scores and event details.

Next Coaches and teachers permissions and access
Table of Contents