Notification types

Below is a table of the notifications that will be sent from Squad In Touch and who will receive them;

Notification typeReceiving userDescription
Custom Notification
Custom notificationAll usersThis enables you to compose a notification to be sent out to all users or some users within a fixture, you can send these from your app or from the web portal.
Registration and profile management
User’s role request has been acceptedAny userThis will be sent to a user when they have been accepted onto your schools system.
Learn more about user #Registration
Learn more about #Accepting user requests
User’s role request has been deniedAny userThis will be sent to a user when they have been declined access to your schools system
Learn more about user #Registration
Learn more about #Accepting user requests
The user has been granted a new roleAny userA user will receive a notification when they have been provided with a role they didn’t request – admins or managers can provide users with additional roles from the ‘Users & Permissions’ tab
Learn more about #Providing additional roles
User Management
New role requestAdmins & ManagersWhen you have a new role request to your Admins and Managers will receive this notification, we recommend you turn this off if all your parents are signing up at once
Learn more about #Accepting user requests
Student MergedStudentsTo be sent to the student when their role request has been accepted via merging with their record on the system; the student receives a notification that their role request has been accepted.
Learn more about user #Merging students
Parent MergedParentsTo be sent to the parent when their role request has been accepted via merging with their record on the system; the parent receives a notification that their role request has been accepted.
Learn more about user #Merging parents
Absence report sentAdmins & ManagersAdmins and Managers will receive a notification when a parent user has sent an absence report (this is for schools who have access to the communications platform package only)
Absence report updatedParentsA parent will receive a notification when their absence request has been approved or declined by their school (this is for schools who have access to the communications platform package only)
Games Management
Event has been createdStudents and parent users linked to the eventThey will be notified when they / their child have been added to an event
Event has been rescheduledStudent, parental users and tagged staff membersUsers will be notified if an event they are linked to has been rescheduled
Event has been cancelledStudent, parental users and tagged staff membersUsers will be notified if an event they are linked to has been cancelled
Event details have been updatedStudent, parental users and tagged staff membersUsers will get a notification if an event they are linked to has been updated in anyway (e.g – time / venue has changed)
Game team has been updatedStudent & Parental usersUsers will get a notification if they / their child have been added to an existing event or removed from an event team
Consent request has been sentParental usersParental users will get a notification if they have received a consent request they need to answer
Club has been createdStaff usersWhen a club is created, prior to activation, that a staff user has been linked to
Club has been activatedStudents and parental usersThey will get a notification to let them know a club has been activated and therefore is in their calendar provided they / their child have been added to the club participant list
Send notifications when club invitation receivedParental users or students – based on your schools background settingsThe relevant user will receive a notification to let them know they can book onto a club
Send notifications when the club is full, for enrollment on the waiting listStudents and parental usersUsers will receive a notification to let them know they / their child have been added to the club waiting list as it is full
Invites Management
New event invite from an opposing schoolStaff usersUsers will get a notification to let them know they have been invited to an event by an opposition school
An opposing school has accepted your event inviteStaff usersUsers will get a notification to let them know an event invite has been accepted by an opposition school
An opposing school has rejected your event inviteStaff usersUsers will get a notification to let them know an event invite has been rejected by an opposition school
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